Call Center Job Tips


Have you considered working in a call center but lack the “know-how”? You have come to the right place!

Archive for October, 2008

CSR for US-Telecom Account (to start Nov. 10, Ortigas Site) — TELUS International Philippines, Inc. — Pasig City

Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.Required skill(s): Basic computer literacy.Required language(s): English.Fresh graduates/Entry level applicants are encouraged to apply.22 Full-Time positions available.Appli…

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Escalations Representative — Xlibris Corporation — Mandaue City, Cebu

Excellent oral and written communication skills With basic computer skillsExperience in a customer-service or call-center environment as an escalations representative, preferredExperience as a Retentions agent is also an advantageApplicants should be Filipino citizens or hold relevant residence s…

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CUSTOMER CARE SPECIALIST (NAGA CITY, CAMARINES SUR) — SUN CELLULAR — Bicol Region

Acquires new subscribers and provides excellent customer service to existing subscribers of Sun CellularPromotes Sun Cellular products and services to subscribers and potential clients by highlighting the benefits and advantages to help them better appreciate Sun’s competitive advantageGuid…

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CAINTA - Senior Operations Manager — TeleTech Customer Care Management Phils., Inc. — Cainta

Daily management of multiple high-end customer care projects.Performance management of reporting Managers and Supervisors.Creation of action plans to correct deficiencies.Analyzes monthly P&L and takes appropriate action.Manages staffing ratios and seat utilization/optimization to goal.Controls a…

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